Virtual agent icon

[maryc]

Hi,

How do I change the Virtual agent icon displayed on the Virtual agent widget. I want to change the attached icon to my own image

[Sophia10]

Hi Mark,

I agree that cloning is the way to go here. I try to modify this circle in my cloned widget, and I can do some things. I can change the little circle that appears if you have a new message, however I cannot change the purple color or add my own icon on top of it. It feels like the old widget is somehow overriding, how do I make sure that my new widget is the preferred one?

As you can see in my attached picture, it's trying to show me my image (it's black) but it's like it gets blocked. Do you have any ideas regarding this?

Br,

Sophia 

[Mark Roethof]

Hi there,

Have you had a look at the options schema?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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[Brian S5]

Ive had this issue before, try resizing the image, or playing around with the height and weight and left px. 

[maryc]

Thank you