My requirement is to display the Model Id in the Configuration Field on Incident form whenever we are selecting anything only the model id should be display. Like currently now the name is display in configuration item, whenever we are selecting anyt...
Hi,I have the field u_date of type Date/Time.How can I add days to this field and set the hours,minutes, and second to what I want.For example:u_date = 12/05/2024 15:00:00add 2 days, set hours, minutes and seconds to: 16:30:22u_date = 14/05/2024 16:...
Hi, I'm trying to setup Service Operations Workspace for my organization but Agent Assist for some reason can't find any knowledge articles? When I change the search resource to Knowledge & Catalog, Catalog items appear fine. I've gone through the...
Hi Team , I have a scenario to restrict HR agents to view HR cases based on the HR group for there member of and the HR case assignement group.For example.I have 5 Groups called HR manager ,HR XYZ ,HR abc ,HR for HR, Operrational HR,HR Sec,first scen...
I have a requirement on knowledge Req is English article valid to date set to 22/05/2025 when we translate this to any other language the same valid to date should be visible in child article.how can I do thisWhen I set this after published the date...
Hi, I have the fields of type Date/Time:1) u_starting_time2) u_ending_timeIn addition I have the fields of type Duration:1) u_execution_time2) u_actual_timeI need to write a BR that works on a certain condition and check:(u_starting_time + u_executio...
Is there a possibility of adding an excel template on the page "Load data " . This is for users to identify which excel file to use to upload data s@1
Hello Everyone, We created an ETL to import WYSE Devices from the Dell portal to SN. The first import worked fine, We were able to import all 1000 devices into SN without any issues. Now we have upgraded these devices to a different/latest model but ...
I need to access/iterate an Array from a response so I perform a request: function onChange(control, oldValue, newValue, isLoading) { var grl = new GlideAjax('global.getRoomLocation');// script include grl.addParam('sysparm_name', 'getRoom'); /...
Hello Guys, I have a requirement to show list in custom table for fiscal start period FY25 and fiscal end period FY25. so we have created a system property which stores the value i.e FY25. I made a script include that gets this sys property and I am ...
How do we enable jslog and fieldwatcher in Sandiego as we don't see the developer tab?
I am trying to design flow inside a flow designer in which when a list collector field is given by converting into array of string . where user is selecting different departments and once the request item ticket is raise approval has to go to furthe...
SpoilerI have a requirement, that I need some help with. I need to create an action button in the incident form that follows the same modal principle as the ootb cancel action button for Problem. I need the same modal to be displayed while these acti...
Hi all, Here is a script includes "underscorejs" created in global scope, and i want to include it in other scoped application, so i try to validate it in background runner and got test results like bellow, any other configurations did i miss?it not ...
Hello! I'm working on expanding my ServiceNow skills and was wondering what this the best why using an instance to create forms and practice creating different sort of script's in ServiceNow.
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