Hi there, This is quite general and just just trying to feel out how I might do this. I have a requirement where I have a list of fruit, where each fruit record contains info I want to display. I also have a list of cutting techniques, where on the...
Hi Team, I have a requirement where Requestor should not be able to approve his own request. Approval workflow should trigger to the manager of the approver if the approver and requestor both are same person.Thanks in Advance
Hi,I am trying to fetch the placeorder sysid and adding it in the url of the order status page in the record producer script window as seen in the ss above.But when I am submitting a catalog wizard form in the Ui builder, which is attached to this re...
One report is generated on the "sc_req_item" table. I added the " MDM" item category to the report condition. I want the fields from this item on the service catalog to be visible on the report. For admin all the fields on catalog item are visible bu...
There is a business ask to automatically populate an end date field for an access request as licences for the request are restricted to use in 2 week intervals. Our request form has a start date and an end date, and either we need to: Automatically p...
We would like to match multiple records, each registered at the exact same date and time, and summarize the values in the description. （ideal）record 1-1 + record 2-1 = new record 3-1 (description 1-1+2-1)record 1-2 + record 2-2 = new record 3-2 (desc...
Hi All,Instance is auto upgraded utah to washignston dc, but mid server version still showing utah and mid server is down, so anyone please help me to fix this issue.Please find the below snapshot.Thanks,
Hello folks!I have a record producer with the field “Start date and End date”, which is validated by the following Catalog client script: function onSubmit() { if (g_scratchpad.areDatesValid) { return true; } g_scratchpad.action...
Hello,I'm new to ServiceNow.I am wondering about when to use an e-mail action in a workflow and when to raise an event in a workflow so that the event can be handled in e-mail notification.Which method is efficient and when?Kind regards,Chetan.
Hi guys, I need to override two functions in script include which is 'This item is read-only based on its protection policy' how can I resolve it?
Hi Team,We need to share incident comments via using API we have developed this API by using REST API explorer incident table API. So, we able to fetch the response but customer wants only latest(updated) comment. Could you please help on this, how t...
Hi, In Service Operations Workspace, when handling an incident, I want to change a text in the Compose section of an incident. I wonder how I can change this label "Comments" to something else. From activating I18N Debugging, I cant see that the fiel...
Can you please provide us the what are the new features, major enhancements for Utah to Washington DC for ITIL/End user role perspectives. Thanks,Asish
When we searching any thing in the service portal the location permission popup came, I need to deactivate it. I made some changes in the system property 'glide.service_portal.disable_location_tracker' previously it is true so I made it false, Still ...
Hi All,I have a requirement for the script execution in the flow action. We have created a Custom table with a field type as "Script". Now, If any script is written in that field. I need to run that script in the flow action. How can I achieve this? ...
