<Please just quote extracts from the ServiceNow documentation. I am not asking for definition. I am asking specific pin pointed question> In import set run table, what are these fields?Total, Inserts, Updates, Processed, Ignored, Skipped, Errors? I ...
can somebody help me with this problem ,client script in ui action : // trying to fetch the orderlineitem value from the form : var orderlineitem = current.order_line_item.toString();var ga = new GetSuppDetailUtil().getDetail(orderlineitem);ga.getXML...
Hi Everyone, Had a question about creating a fillable form for users to fill out as part of an catalog task workflow. Here are the steps we are trying to accomplish: Example Onboard form: Catalog Item is submitted and user information is populated i...
Hi everyone, how can I map the variable on a "variable set" to a field on the table in this case in the "sc_req_item" table.
If a RITM is assigned to a user and Approve = Rejected, Is there a way for that user to update records in a related list only if this is true? user should be able to create, read, write, delete records here in this related list
Hello All, On Poral page, Approval tab show std change request and when I open that record, some of the fields show sys id.But when I open same change request record on self-service page, it shows the actual value and not sys id. I have attached the...
Hello, is there a way to allow users to create based on a role...If the ritm is rejected, the requested for, opened by or assigned to can create a new line item but these users should have this role "new role"
I'm working on a record producer on a scoped application. I need to filter options available on a reference variable based on whether or not another checkbox variable is checked. What I am sharing is a simplified case of what I am trying to do - but ...
Hi,I have created one variable set and added in record producer. After I moved the update set to UAT environment, one particular variable set reflect two times in record producer.I removed the variable sets from record producer in dev and recaptured ...
Hello , I have a message queue under a message topic , which has result json field , i want that result json field value to added as a comment in the related catalog task of the message queue when it finished processing that message queue , Can any...
Hi All,I have a requirement to Create a page to display a list of incidents in three tabs, a user should be able to apply a common date filter on all the three tabs.Incidents assigned to meIncidents assigned to my groupAll open incidentsClicking on a...
Hello,I'm trying to understand how the 'assigned to' field is populated in a Standard Change Request when the form loads and the state is 'New'. It seems to populate based on the assignment group's manager. Could someone please explain what triggers ...
I have a trigger set where if an INC has certain values it will create a REQ, RITM & SCTASK. What I'm having trouble with is that when I try to use the variables I defined in the "catalog" and make them show on the SCTASK it doesn't show anything on ...
I need to make check box field mandatory at certain state, I am trying with this script to not allow without checked but doesnt work var bd = g_form.getValue('u_shipment'); var rec_state = g_form.getValue('u_state'); if (!g_form.getValue('u...
Is it possible to add a word cloud (text analytics) to a homepage via UI Builder? I see a lot of options in UI Builder for number related analytics, but I cannot seem to figure out how to add a text analytics component to a homepage. I can do it easi...
