Hi,I was wondering if there's any module or platform functionality that resembles Script Includes, but runs the code on the client-side? In my use case, I need to reuse the same verification of inputs and then make a GlideAjax call on two Catalog Cli...
Hi -- we have a script that will change the color of fields we recommend a user populate but we don't want to make mandatory. It's worked great until more users have started utilizing Dark Mode. Now the text is white and is hard to read on the highli...
Hi, I have a user who has the stakeholder role. I created a report that looks at the requested item table. When impersonating I can go to reports and open the report, view the same report on a dashboard fine. The issue I keep running into is when I...
Hi everyone ! Is it possible or is there any feature similar to Validate Task as shown in the picture?Please someone help me !Thank you so much.
Hi all,I have a requirement where I need to populate a channel field based on from where it is being created, like if case is being created from Service Portal then need to set channel as Web, f case is being created from Email then need to set chann...
Hello guys, I have an issue with the above line. I have a script email notification that is translating the variables based on user language. The issue is that some fields are translated in portuguese, even though the user has english selected. So I ...
Hi, I have a requirement on currency conversion in USD , we will enter amount in variable "Amount in LEC" (single line text) and will select currency(AUD ,EUR etc as mentioned below) so, user will add amount like 1000,200.50 etc and fx currency then ...
Hello All,We have recently done Teams Virtual Agent Integrations. We want this should only be visible for Desktop Users not for Mobile users. Is there a way we can restrict it. Thanks.
How do we convert Ansible Integration from Basic Auth to OAuth ?
I have created a system property that stores sys id. comma separated I have requirement to exclude these in gliderecord .the script is not working Script :var listOfVariables = gs.getProperty('variables_exclude'); var variablesArray =...
Hello I have been working on a ITAM project and observed that while creating a new Software License asset, all the model categories are available in the 'Model category' reference field but only a handful model categories are available when creating ...
Hi, I'm processing a bunch of old emails and I want to add the body as a comment to case record. I do not want to trigger BRs or update some fields since some of these cases might be closed. I have these two calls before the update call.rec.setWorkfl...
Trying to set up a BR on the user table that cycles through a few fields to check if they changed in order to call an event. As a test, I set up the array with 3 values. Sample Before BR below:---------------------------------------------------------...
MSLAPS integration with ServiceNowI am looking for the documentation of MS Laps integration with ServiceNow and the use cases for it.