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Resolved! I need help creating a catalog client scrip

I need help creating a catalog client script in ServiceNow to fetch the logged-in user's details, including their username, email address, and phone number, and display these in the respective fields on the form. Automatically populate the form field...

nafiz435 by Tera Contributor
  • 1303 Views
  • 4 replies
  • 3 helpfuls

SPM investment funding issue

Hi !I want to allocate for axemple 1.33k euros of man-day charges including VAT to the "DxxxxxxxxxxxE" envelope (1), an amount that I do indeed have available in reserves (2). When I submit the financing, I then get the following messages which preve...

Resolved! How To Use "Basic Auth Credentials" In Scripts?

What do I type in a business rule or scheduled job to access the credentials on the basic_auth_credentials table? Right now, for testing purposes, I have the password and username in plain text, but of course, I would like to move that over the basic...

JDX7913 by Tera Guru
  • 10564 Views
  • 7 replies
  • 15 helpfuls

spModal autofocus

Is there a way to change where spModal autofocuses?When I open spModal, it always focuses on the X button.I would like to focus on the modal title when it opens.

cnough by Tera Contributor
  • 1565 Views
  • 3 replies
  • 4 helpfuls

Choices are not populating based on dependent variable on Incident form

Hello Experts,I have two variables on incident form as belowA - is Choice type variable which has values x & yB - is List type variable which has 300 choices. In which 150 choices are mapped to value x and another 150 choices are mapped to value y an...

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Community Alums by Community Alums  
  • 1392 Views
  • 3 replies
  • 0 helpfuls

Resolved! Field mapping in Flow Designer

Hi all,I am new to Flow designer, I have one question, How we can map one table fields to another table fields by using flow designer. I want to map my incident table fields to my custom table fields. Thanks in Advance

deepu805 by Tera Contributor
  • 1218 Views
  • 1 replies
  • 4 helpfuls

Resolved! How do I change this auto-generated message

Hi Team,I am trying to figure out how to change the text of the auto-generated message that appears whenever a new record is inserted into the Incidents table using the ServiceNow Portal. Can anyone help here. 

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JinTK by Tera Contributor
  • 914 Views
  • 1 replies
  • 0 helpfuls

Resolved! Catalog client script not working

Hi,I want to show fields based on loggedin user.The info msg comming correct but it is not setting(visible/mandetory) the field as per the code.Script include: var getUserDetails = Class.create(); getUserDetails.prototype = Object.extendsObject(globa...

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Rosy14 by Kilo Sage
  • 2514 Views
  • 8 replies
  • 3 helpfuls

Resolved! dynamic filter on the incident table

Hi,Im trying to create a dynamic filter when choosing the caller field on the incident table.I want to show all incidents that created from callers that share department like the login user, but i had no luck.This is before using the filter:After usi...

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Alon Grod by Tera Expert
  • 3248 Views
  • 5 replies
  • 2 helpfuls