Hello teami have an order guide which has several activities including creating an e-mail address and creating an account in an application.we'd like the email field in the account creation activity to retrieve the value of a field that will be fille...
In the environment we have a message field on the Outage form. if a message is placed in this field where will this message display? will it show on the employee portal or will the widget need to be customized to show? will it show on the OOB notific...
I have a Submit button using this UI macro but doesn't work when clicked on the button. Any suggestions on how to fix this? Same code works for other catalog items. <?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xml...
I'm looking to integration ServiceNow -> Apache Kafka -> Azure Event Hub. I've installed the ServiceNow Kafka Consumer plugin and my co-worker setup an endpoint using the information here. Has anyone done this integration? I'm confused on the Confl...
I have a Flow to add/remove an user to a group (by creating/deleting records in the sys_user_grmember) based on the membership of another group. The creation works just fine, but when I test the flow I always received an error at the Delete Record ac...
What kind of Object do I need to to specify the approvers in this field. I tried giving it a comma delineated string, but it does not want to accept that. I will have two users I need to approve.
Hello Experts,We have "product inventory" table having "account field " and under that "Product characteristics" related lists available.Requirement.Account having "TSP" field and one "TSP" field on the interaction.1.After creating a interaction Prod...
Hello All, I'm stuck with an approval I can't seem to figure out, I'm fairly new to scripting so I apologize if this is something simple.All of our approvals for the company are sent to the General Manager of a department. Some forms have a referenc...
I am working on a custom solution for my customer. On a form, when users make selections in a reference list field, we have specific fields that we want to appear. Some of the fields grab values from the referenced table and some are blank, allowing ...
Hello,I made some modifications in the "Normal change workflow" and published the latest version. But when i create a new change, the workflow is not getting triggered and also I'm unable to see the "Show workflow" related link on the change form. I ...
Table Cleaner stopped working, it appears to have timed out. Basically, If table cleaner rule has a query that takes longer than 30 seconds to complete, the entire table cleaner job is stopped and by default, table cleaner waits two days before table...
I have a record in System Properties of type password2 and use it in a business rule as shown below var token = gs.getProperty('my_token'); This always works fine in ServiceNow PDI Vancouver release. However, it fails to read it intermittently in Was...
I am currently working on a Knowledge Base, where all of the Knowledge Articles in it are utilizing iFrames to display PDFs from SharePoint via Source Code in the Article Body. We have to migrate these KAs through our instances due to security constr...
Hi, I currently have a response SLA, it starts when an incident is created. These are the start conditions. The stop conditions are when incident state is not new and Assigned to is not empty. The issue is that the response SLA re-attaches when the ...
Hi All, I have requirement to edit the existing attachment API on Incident table to get the count of attachments instead of getting the content of the attachment , as currently in the response it is giving the content of the file. Could you please...
