Virtual agent showing error

Pratiksha_45
Kilo Sage

We are facing following error while using virtual agent.

Pratiksha_45_0-1698398029106.png

 

How to resolve this issue?

Thanks in advanced!

2 REPLIES 2

sushantmalsure
Mega Sage
Mega Sage

open the topic and test it from there itself.

You should be able to see something in logs which can answer this strange behaviour.

Share the screenshot of same to help you better.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,Sushant Malsure

Vijayalakshmi P
Kilo Sage

What type of Bot response is this ? Text/HTML?

Can you share the screenshot of your configuration?