Virtual Agent Teams Integration

[thullurishalini]

Hi

How do we integrate the chat bot to teams in pdi

[Tushar]

Hello,

Here are some additional resources that you may find helpful:

• ServiceNow documentation on integrating Virtual Agent with Microsoft Teams: https://docs.servicenow.com/en-US/bundle/utah-servicenow-platform/page/administer/virtual-agent/conc...
• Microsoft Teams documentation on adding bots: https://docs.microsoft.com/en-us/microsoftteams/add-bots

Please, don't forget to mark my answer as correct if it solves your issue or mark it as helpful if it is relevant for you!

Regards,
Tushar