Virtual Agent

Rooma1
Tera Contributor

Hi All,

Is there any way to make the text bold in the system properties value. There is a system property for virtual agent - "com.glide.cs.general.top_selection_message" whose value i want to make it bold.

 

Can I do it?

 

Thanks,

Rooma

4 REPLIES 4

SwarnadeepNandy
Mega Sage

Hello,

 

To make the text bold in the system properties value, you can use the HTML tag <b> to wrap around the text that you want to emphasize. For example, if you want to make the value of the system property com.glide.cs.general.top_selection_message bold, you can enter something like this:

<b>Here are some options that might help.</b>

This will display the text as Here are some options that might help. in the virtual agent.

 

Kind Regards,

Swarnadeep Nandy

Hi Swarnadeep,

 

I tried this previously as well but it is not working. The Tags are coming as it is in the value. Screenshot attached.

 

Thanks,

Rooma

Maybe try wrapping it inside [code][/code] blocks.

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

What you are asking is not possible.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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