Virtual Agent
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08-11-2023 05:38 AM

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08-11-2023 05:42 AM
Hello,
To make the text bold in the system properties value, you can use the HTML tag <b> to wrap around the text that you want to emphasize. For example, if you want to make the value of the system property com.glide.cs.general.top_selection_message bold, you can enter something like this:
<b>Here are some options that might help.</b>
This will display the text as Here are some options that might help. in the virtual agent.
Kind Regards,
Swarnadeep Nandy
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08-11-2023 07:03 AM

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08-11-2023 07:25 AM
Maybe try wrapping it inside [code][/code] blocks.

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08-11-2023 07:06 AM
Hi there,
What you are asking is not possible.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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