Virtual Agent
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-08-2024 12:11 AM
Hello Team, I need to migrate the complete functionality of a Virtual Agent from one Instance to another. What are the components will I need to migrate in order to do so.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-08-2024 12:14 AM
Follow below article by victor chen to move updates for virtual agent
Aman Kumar
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-08-2024 12:15 AM
Hi @krishnagopal_sn ,
Firstly u need to make sure u have the required plugins activated in the Target Instance. Then if there is any customizations done or made by u or ur team then those update sets needs to be moved apart from these I don't think anything else is required.
Thanks,
Danish