Virtual agent

[nityabans27]

Hi,
I am facing issues in virtual agent coding - scripts and script actions and scripts in filters. Can anyone help with sharing resources from where to study them?

[prerna_sh · Accepted solution]

Hi @nityabans27 

Check this documentation:

Virtual Agent scripts

If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna

[prerna_sh · Accepted solution]

Hi @nityabans27 

Check this documentation:

Virtual Agent scripts

If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna

[Shraddha Kadam · Accepted solution]

Hello @nityabans27 ,

You can use server side code for the scripting additionally there are some VA script methods. Please find below link of servicenow doc-
https://www.servicenow.com/docs/bundle/washingtondc-servicenow-platform/page/administer/virtual-agen...