Virtual Agent

SakibAli
Tera Contributor

3 weeks ago

Hello All,

I'm working for the creation of flow over virtual agent.
I have created the topic through Virtual Agent designer. And through virtual agent model, I have created one, but it is not getting published. WHY?

Because of this in the NLU intent tab, I'm not able to add any intent and when trying to test, it getting stop in the mid.

Please help me with this issue.


Thanks.

Preview file
71 KB
0 Helpfuls
  • 294 Views
4 REPLIES 4

GlideFather
Tera Patron

3 weeks ago

Hi @SakibAli,

 

I don't understand your issue, can you please describe again? The screenshot doesn't seem to show any issue, or does it? Please indicate what's wrong...

 

Also, if it is related to NLU, always train > test > publish... if not possible to do any of these, there will be info what's wrong (e.g. disabled intent etc)

Please explain to understand a bit better

———
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */


0 Helpfuls

SakibAli
Tera Contributor
In response to GlideFather

2 weeks ago

@GlideFather  thank you for the reply. I was trying to train my NLU but evertime when I click on train, It pops an error 

 

0 Helpfuls

GlideFather
Tera Patron
In response to SakibAli

2 weeks ago

Hiya @SakibAli,

please share the error message you got

———
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */


0 Helpfuls

nityabans27
Giga Guru

2 weeks ago

Hi @SakibAli ,
I am trying to understand your issue, and it could be because your NLU intent is not made through the topic itself.  Try checking the NLU tab in your topic properties and aligning it properly with the topic then adding good utterances to your topic. When you are done test intents and train it properly. It should work. If not working feel free to share screenshots. Would love to help you further. 

If you find my answer useful please accept it as solution and mark it helpful.

0 Helpfuls