visibility for portal and backend
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2 hours ago
Hi Everyone,
we have a requirement that, we have a group "Is employee"
if user is part of only isEmployee group then backend tables should not be accessible.
If user part of multiple groups and allowed to view the backend then user should be able to view the backend
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an hour ago - last edited an hour ago
Hi @PamuruR
Refer below or The ServiceNow KB article KB0869746 provides a technical guide on how to implement role-based portal redirection. This allows you to automatically send different users to different portals (e.g., CSM vs. Service Portal) or the native UI (Back end) based on their assigned roles.
Note: above article is to implement role based portal redirection, you can make this based on groups or additional or own logics.
Here are some useful links and references
https://www.servicenow.com/docs/r/xanadu/platform-user-interface/service-portal/c_SPSSOLoginAndRedir...
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0869746
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0747432
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks!
Krishnamohan

