Visibility Restriction of a preview record
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-17-2025 01:58 AM
Hi All,
on sc_task form, when i click on requested item reference field i icon, I need to make only few fields to be visible, so I created a sys_popup view on sc_req_item table, it is showing the required fields when i click on i icon. but this change is applied globally where we have requested item as reference, is it possible to make it apply only on sc_task
Thanks in advance.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-17-2025 02:24 AM
I believe you can make it work only for sc_task form view
see this link and see if that works for you
How to customize fields displayed on the reference field pop up form using a sys_popup view.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-17-2025 04:13 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-17-2025 04:26 AM
then I believe it's not possible
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
