Visual cue of highlighted text missing accessing ServiceNow through newer Edge/Chrome browsers

Karen44
Tera Expert

‎11-04-2024 09:39 AM

Outside of the URL and the global search, the rest of the pages' visual cue that they are highlighted/selected cannot be seen.

 

Google Version 130.0.6723.92 (Official Build) (64-bit) (left) vs. Google Beta Version 131.0.6778.24 (Official Build) beta (64-bit) (right):

Karen44_0-1730741823098.jpeg

 

Edge Beta Version 131.0.2903.14 (Official build) beta (64-bit) (left) vs. Edge Version 130.0.2849.68 (Official build) (64-bit) (right)

Karen44_1-1730741823100.jpeg

 

 

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12 REPLIES 12

arecinella
Mega Contributor

‎11-07-2024 05:41 AM

We are seeing the same issue on the devices we have with Edge Beta channel installed.
I currently have Edge Beta version 131.0.2903.27 there is no highlighting for me 😥

0 Helpfuls

Echa Med
Tera Guru

‎11-12-2024 06:06 AM

Did ServiceNow say this was going to be fixed somewhere? Some of our users have this issue as well

0 Helpfuls

J McMillan
Tera Expert

‎11-12-2024 04:13 PM

Our team is having the same issue using Chrome Version 131.0.6778.70. 

Rob E
Tera Contributor

‎11-13-2024 07:50 AM

We are also seeing the same issue , we also noticed an orange bar at top with no test when we try, and we see no javascript console errors

0 Helpfuls