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VMs Not Geeting Discovered in ServiceNow CMDB

nameisnani
Giga Sage

Hi Team , 

 

can anyone please help me here with this issue . 

 

VMs Not Geeting Discovered in ServiceNow CMDB ,

 

where should i check and what are the steps we have to check how to fix this ,

can anyone please provide me the steps for this to reslove this issue ,

please provide screenshots for better understanding 

3 REPLIES 3

AndersBGS
Tera Patron

Hi @nameisnani ,

 

Have you made a VM discovery schedule with appropriate probes? 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

@AndersBGS  where i need to check this ?

Hi, Please check discovery log, please explain what is your method of discovery, are you doing Vcenter based discovery or credential based discovery? 

 

Do you have schedules running, I would start with testing credential by doing a quick discvery 

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Surya Prakash Garg

Connect me on Linked In

(4) Surya Prakash Garg | LinkedIn

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.



Best regards

Surya Prakash Garg

Connect me on Linked In

https://www.linkedin.com/in/spgarg/