VTB - is it possible to combine Freeform and Guided boards into a single VTB?

[Mark Kohls]

Is it possible to combine Freeform and Guided boards into a single VTB?

We have a team that would like the ability to show both SN tasks (REQ's, INC's, etc) and their respective project tasks (PTASKS) they've created/add on same "combined" board w/o having to manually add SN tasks to the board and team member still has ability to create new PTASK on same "combined board".  (i.e. when a SN task is created for a team member, it's automatically added to  this "combined board" vs. going to SN task and manually adding to a "guided" board)

Thanks,
Mark

[Anish Reghu]

Virtual Team Boards (VTBs) in ServiceNow are used to visualize and manage work across teams and projects. There are two types of VTBs available: freeform boards and guided boards.

Freeform boards allow users to create and customize their own boards by dragging and dropping work items onto the board, and arranging them in any way they choose. Guided boards, on the other hand, use a predefined set of columns and stages to guide the flow of work through a defined process.

It is not possible to combine freeform and guided boards into a single VTB. However, you can create separate VTBs for each type of board, and use them in different contexts as needed. For example, you might use a freeform board for ad-hoc projects or for managing work items that don't fit into a defined process, and use a guided board for more structured projects that follow a defined process.

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Cheers,

Anish

[Community Alums]

Hi Mark,

I am afraid it is not possible because they both provide different type of functionality. If you have both types on the same VTB, it might cause integrity issues. PFB a tutorial on VTB:

Please mark this comment as Correct Answer/Helpful if it helped you.

Cheers,

Hardit Singh