VTB TASK TASK (CONTENT)

[Deyeros]

I am having a slight problem and i believe it it from my prevoius task and my incident is not showing my data, someone should help me out on how i can fix that. thank you.

[Dr Atul G- LNG]

Hi @Deyeros 

You created a free from VTB, which means it is not mapped not any table and i.e. reason it is not showing the incident. You need to create table driven VTB and use incident table. 

[Nilesh Wahule]

Hi @Deyeros ,

As Atul Mentioned, you have created free form visual board where you have to do lot of configs by your own including adding the cards to the board. 

I recommend guided board that you can create directly from the Incident table as below.

I am building board based on the state , you can use any fields like assigned to as well to make vertical lanes.

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Please mark my answer as helpful/correct if it resolves your query.

Thanks,
Nilesh Wahule

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[Deyeros]

I am still unable to go forward even though I restart my previous tasks perfectly, how can i do the no. 5?

Navigate to Favorites > Problem (number and icon may vary)
NOTE: Problem record was favorited in the previous task.
NOTE: If you are using a different instance, repeat the previous task again in your new instance so the problem record exists
Kindly guide me on what to do next as i am confused.

[Dr Atul G- LNG]

Hi @Deyeros 

Go to Fav. like this 

and then see is problem is fav or not?

Make Problem as Fav.