Vulnerabilities Integration is failed showing Error: Invalid response code 429 received from Tenable

Devi12
Giga Guru

‎10-03-2023 11:21 PM

In Vulnerability Response, the scheduled job "Tenable.io Fixed Vulnerabilities Integration" is failing and not creating vulnerable items in servicenow. And it is showing error "Encountered error running the integration. Error: Invalid response code 429 received from TenableIOVulnerabilitiesIntegration: Too many requests, Cannot create more than one export status request at same time."

Devi12_0-1696400442366.png

Devi12_1-1696400464923.png

How can I fix this issue?

 

0 Helpfuls
  • 259 Views
2 REPLIES 2

Omkar Kumbhar
Mega Sage
Mega Sage

‎10-04-2023 02:35 AM

Hello @Devi12 ,

Please check the below link

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0635398

Also check in all active transactions what are the transactions running 

 

Thank you,

Omkar

If I was able to help you with your case, please click the Thumb Icon and mark as Correct.
0 Helpfuls

Devi12
Giga Guru
In response to Omkar Kumbhar

‎10-04-2023 04:44 AM

Hi Omkar,

I do have 5 active transactions. among which one transactions age is 1hr 45 mins. How can I proceed next?

0 Helpfuls