Solarwinds integration - values being received on the ServiceNow instance
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
Hi,
I'm trying to resolve an issue with some unexpected behaviour on a Solarwinds integration (using the old 'SolarWinds Alert Integration' plugin) and what I specifically want to see is what field values are being pushed from Solarwinds into the ServiceNow instance. I can find the transactions but the only things included are the sysparm fields and not the actual values:
sysparm_fields=sys_id,number,impact,urgency,short_description,description,work_notes,close_notes,close_code,comments,state,cmdb_ci,category,subcategory,contact_type,correlation_display,correlation_id,sys_updated_on,sys_updated_by,assigned_to,assignment_group&sysparm_display_value=all
Is there any way to see what the actual values for those sysparm fields being pushed from Solarwinds are? I've been through transactions and instance logs but don't seem to be able to find them anywhere