Waiting for Personal Developer Instance from 8 days

[basireddyme]

Hello Team,

I joined the Personal Developer Instance (Australia) waitlist over 10 days ago, but I haven't received an instance yet.

Developer email: ****@gmail.com

Could someone please check whether my request is active or advise if there is any issue with my account?

I need the instance for learning and certification practice.

Thank you.

[Shiny-Syslabo]

I had to wait for about 10 days as well!

Ever since the region/version changed to Australia, the waiting time has become significantly longer.

Unfortunately, there's not much we can do other than just wait.

As a workaround, your options are pretty much:

• Use a demo instance (if you or your company are a ServiceNow partner)

• Borrow someone else's PDI (have them create a user account for you and grant admin role)

• Keep waiting

By the way, with the latest PDIs, you can try out the Build Agent up to 25 times.

Once you finally get your instance, definitely give it a try!

[yashkamde]

Hello @basireddyme ,

I understand your concern, my PDI was offline for around 4–5 days at a stretch, and at times even when it came back it was running quite slow. From what I’ve seen, if the instance is showing as available, the best approach is to keep checking and trying every day. Usually it does come back online eventually, though the wait can be frustrating.

Note: I have recently seen an increased number of community posts regarding PDI waitlists. This suggests the issue may be related to ServiceNow's infrastructure capacity or instance availability on their side. In such cases, users must wait until additional resources become available and an instance is assigned.

If my response helped mark as helpful  and accept the solution.

[Tanushree Maiti]

Hi @basireddyme 

Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue reported.

I will suggest you to Wait  for PDI request to be provisioned if your request is  already waitlisted.  Do not cancel your request, as you will lose your spot.

Support is not available for PDI .

Note:You can try releasing your current request and requesting an earlier version (e.g., Zurich ), as they may have more availability . But Community members reported that there is also having waitlist issue.