Walk-Up Experience Lead time/clear up time.

Andrew Jordan1
Tera Contributor

Hello all.

 

We use the Walk-Up experience to book various things round the building which all goes well.

We now have a use come up where we want to book something in 45 minute appointments but have a 15 minute cleanup time before the next appointment. 

We would like to book appointments on the hour, so 9.00 , 10.00 , 11.00 etc , but each appointment should be 45 minutes( so end at 9.45, 10.45 etc) ,

If you set the appointment time for 1 hour it displays like this. Which is normal.

 booking2.png

If you set the appointment time to an hour with the work duration as 45minutes and the travel duration as 15 minutes.

booking1.png

It still displays as above. 

What we want it to display is

9.00 - 9.45

10.00 - 10.45

11.00 - 11.45 etc

Does anyone know of anyway of doing this? We tried a holiday schedule and tried to blank out the last 15 minutes of a slot but it booked the whole slot.

 

8 REPLIES 8

@Andrew Jordan1 

Before saving the form values in the bookable time field.

KishorO_1-1695119624642.png

 

After saving the form values in the bookable time field.

 

KishorO_2-1695119711809.png

 

Field value is getting overridden by some script 

*could you please help me to find that business rule?

 

 

@Andrew Jordan1 Can you please have a look at my recent comments for this thread?

*I am waiting for your response, I really appreciate your help.

Thanks,

 

Andrew Jordan1
Tera Contributor

Hi, 

According to the records the two business rules I changed are  'Update Bookable times' and 'Validate Bookable days change' but I couldn't tell you what I changed. Just trying to work it out. It wouldn't have been complicated as I'm not the best at scripts.

Once I work it out I'll let you know.

Andrew Jordan1
Tera Contributor

Looking at them I think I just turned them both off when I set the times, then turned them back on again. There doesn't appear to be any changes to the script.