walk up experience
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‎01-31-2024 06:25 AM
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‎01-31-2024 06:38 AM
Hi @praveen kummar ,
You will have to modify from the Record Producer.
- Navigate to All > Service Catalog > Catalog Definitions > Record Producers.
- Click the desired record producer.
- In the Variable Sets related list, click Edit.
- Select sn_appointment_variable_set and move it to the Variable Sets list.
- Click Save.
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‎01-31-2024 06:40 AM - edited ‎01-31-2024 06:45 AM
Hello @praveen kummar
While configuring the walk-up location you can select appointment type as:
In person ,Remote or Both
If you select Both then both option In person and Remote will be displayed on scheduled appointment portal.
If you don't want In person then select Appointment type as 'Remote'
ServiceNow Developer
I know one thing, and that is that I know nothing.
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‎01-31-2024 06:58 AM
May i know why you need to remove this? In few case it may be required so removing is not a good option. Better make UI Policy and on condition show this.
rest @Vishal Birajdar @Community Alums provided solution.
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