Want to auto populate rejection reason mandatory field when CAB reject change
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09-09-2024 02:58 AM
When CAB cancelled the approval then "Rejection Reason" mandatory text field should be populate on the change form and after filling the reason then only form will be save and that Rejection Reason should be visible in work note also. How can I achieve that.
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09-09-2024 03:01 AM
you can create a policy and flow as well to achieve this.
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09-09-2024 04:15 AM
You need to bring that via BR from sys approval table to Worknotes.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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