want to enable additional comments for watchlist users

Harshi05
Tera Contributor

‎08-15-2023 10:59 PM

Hello All, 

so i want to enable additional comments for the watch list set of users for incident table

 

All user in watch list will be able to add additional comment same way as customer can, but it is not working. Can you please help me with this.

 

Thanks

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2 REPLIES 2

Samaksh Wani
Giga Sage
Giga Sage

‎08-15-2023 11:20 PM

Hello @Harshi05 

 

Create a Write ACL on the field of comments.

 

if(current.watch_list.toString().indexOf(gs.getUserID()>-1))

{

answer = true;

}

 

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

 

Regards,

Samaksh

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Harshi05
Tera Contributor
In response to Samaksh Wani

‎08-16-2023 12:43 AM

Hello @Samaksh Wani 

 

its not working , is there any other way ?

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