want to hide the Attachment icon on the catalog form

[Community Alums]

Hi All, 

Having a query, want to hide the attachment icon from the catalog form on ssp.

tried the portal setting but still the icon is visible on the form.

Any suggestion regarding this,

Thanks.

[Ashish21 · Accepted solution]

Hi,

Please find the link below,

https://www.servicenow.com/community/developer-articles/service-portal-catalog-items-hide-attachment...

Please accept the solution if it solves your query.

Thanks,

Ashish

[shyamkumar VK]

Hi @Community Alums ,

refer to this https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717941

https://community.servicenow.com/community?id=community_question&sys_id=ec310be5db98dbc01dcaf3231f9619cb

also you can write on load Client script

function onLoad() {
	
	var attachmentButton = top.document.getElementsByTagName('sp-attachment-button');
	attachmentButton[0].parentNode.hidden = true;
	
}

[H S B]

Simply open your catalog item under 'Maintain Item' module & under "Portal Settings', check 'Hide Attachment' -

It works 100% so shouldn't be an issue.

Do mark this answer as helpful or accepted if it helps. Thanks