Want to update an incident without sys_id

[nehasr1288]

Hi,

I am using REST API (from a SOAP UI tool) and want to update an incident using incident number only and not sys_id.Please help

[nehasr1288]

In Rest API for import set I can only see 2 options:

[Alikutty A]

Yes you are in right direction, Use Post for creating and updating the incident.

The second time you post, pass the incident number in request body.

Thanks

Please Hit like, Helpful or Correct depending on the impact of the response

[nehasr1288]

No It added another incident..I did the same.Am I doing wrong somewhere.?

[Alikutty A · Accepted solution]

Have you set number as coalesce on your transform map?

Can you please show how you have send the second request from REST API, How you passed the number?

Thanks

Please Hit like, Helpful or Correct depending on the impact of the response

[nehasr1288]