Watch list

[yuvasena]

Hi ,

i have added two users in watch list using below script but these users are inactive it will showing in watch list still.

Please tell me, if users are inactive how to remove from watch list?

(function onBefore(current, previous)

{

var grpMembers = new GlideRecord("sys_user_grmember");

grpMembers.addQuery("group",current.assignment_group);

grpMembers.query();

while(grpMembers.next())

{

if((current.assignment_group.getDisplayValue() == "Network Engineer") )

{

      wL='Jacob Bourdon' + ","+'Shana Sessler' ;

      current.watch_list = wL;

}

[yuvasena]

Hi azim,

Thanks again.

The thing is using script, once auto assigned the users in watch list then its showing still locked out users.

for magnifier its working fine but i need

1.using script some users are auto populated.(based on selection group)

2.that populated users are in locked out.then its still showing in watch list.

Regards,

Pavan

[Sharique Azim]

Hi Pavan,

Two things to note,

1. if the users are already added in the watch list , they first need to be removed from the list.

2. If your watch list only populates those users who are part of assignment group, then refer to the table sys_user_grmember not user table maybe.

[SanjivMeher]

Hi Pavan,

Try below.

var grpMembers = new GlideRecord("sys_user_grmember");

grpMembers.addQuery("group",current.assignment_group);

var list[];

grpMembers.query();

while(grpMembers.next())

{

        if(current.assignment_group.getDisplayValue() == "Network Engineer" && grpMembers.user.active==true)

        {

                  list.push(grpMembers.user);

        }

}

current.watch_list=list; // outside the while

[Sharique Azim]

Hi Pavan,

Further as Sanjiv mentioned, if your approach is to also add the group members into the watch list i would have changed the notifications send to fields, rather creating new scripts.. But yes, if the requirement is also to add the user into the watch list for record purpose ,writing a business rule with the above code might help.

[yuvasena]

Hi all,

I have added grpMembers.user.active==true but still showing locked out users.

Please let me know, if any other solutions are available?

Thanks,

Pavan