We need to validate the user data in ServiceNow instance so which tool or approach needs to be taken

[UlkaApare]

Hello Experts,

We got a requirement in which we want to validate the user's data such that whether the existing users are correctly mapped with the correct Groups, Roles, Departments, Locations in a ServiceNow instance.

Currently, we are doing research and analysis (POC) for this requirement to check its feasibility, please let me know if anyone gone through such type of scenario. I will appreciate if anyone suggest any approach which will help me to proceed the feasibility check work.

Thank you in advance!

Ulka Apare

[Dr Atul G- LNG · Accepted solution]

Hi @UlkaApare 

You can use the Data Certification module, where you can create tasks for managers to validate and approve or reject if the data is not correctly mapped. Since this process requires human intervention, it should be handled this way to ensure accuracy and proper validation.

[Dr Atul G- LNG · Accepted solution]

Sure @UlkaApare  In case need any help, community is there to support. So if all is good for now, can I ask? You should close the thread by accepting the answer.

[UlkaApare]

Hi Atul,

As of now, I can say that your suggested solution will work for me.

Thank you so much for the help and guidance!!

I appreciate your quick response and help as well. I will accept the solution😀

Once again thank you.

Regards,

Ulka Apare

[Dr Atul G- LNG]

Thanks @UlkaApare  I think you should consider the video one as the solution, where you accepted the normal comment. That’s fine—thanks, and good luck with your future implementation!

[UlkaApare]

Hi Atul,

I tried to install the Data Certificate plugin, but I am unable to see that plugin in my PDI. Please, can you check it and let me know.

Thanks,

Ulka Apare

[Dr Atul G- LNG]

Correct, even I am not able to get this on PDI (com.snc.certification_v2). Might be it has been removed now or hidden on PDI. If you have a client that isn't trying to install  in dev.