We wanted account lockout to be enabled after insertion of incorrect passwords.

sahanabhat
Kilo Contributor

We found that enabling Script action "SNC User Lockout Check" will do our work. By OOB, user can enter incorrect password maximum 5 times. failed_attempts field will contain invalid attempt count.When it exceeds more than 5 times, locked_out field will be true.

But after we unchecked locked out field from user table, even after single invalid attempt accounts account gets locked. failed_attempts field does not set to Zero after unlock or first correct login after unlock. How do we fix it?

3 REPLIES 3

Rajesh Mushke
Mega Sage
Mega Sage

Hi sahanabhat



This may help to you - it's a feature called Installation Exits.


Re: Show Message on Login Page if user is locked out on user table


Documentations site:   Installation exits




Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
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jillroma
Tera Expert

You should also enable Script Action: "SNC User Clear" to set attempts counter back to 0 after successful login.



I too am having issues though with the lockout happening before the 5 attempts.   Please share here if you figure it out!


I figured out MY problem, caused by some foolishness on my part.