web services field in business rule

naresh1019
Mega Expert

Hello Guys ,

This Question is only to enhance my knowledge.

1) web services option is not visible in business rules.

2) difference between normal service now instance and express instance.

3) Actually in one of you tube videos i found webservices enable in express instance.

It would be great, if somebody hints out at above, so that i can research the rest.

Thanks Guys

12 REPLIES 12

Arindam Ghosh
Mega Guru

- Open Business rule in list view by typing business_rule.list in filter navigator.


- click on gear icon and add the web service column to selected column.


- Now make that field value to true for specific business rule.


- now open the business rule and you can able to see the field.



Here is the difference between normal service now edition and express edition


Topic: Service Now Express — Differences



Thanks,


Arindam


Yup Tried,,,,got results



Few comments...




My Observation


1) The table name is sys_script.


2) My main tension was when you select the new business rule it was not showing up ...why it was not showing.


3) and is this the right way for enabling the web services.


4) wat about express......


Raju Koyagura
Tera Guru

Did you check that in form layout? if it is available in form layout, the reason could be whatever the table you are trying to write BR is not allowed webservices so make sure check the table and web service configuration is enabled on it or not.


I guess another Business rule is hiding it.