Web Services Integration User Guide

[sLuintel]

I would like to practice the use of Web Services Integrations between our two pre-production instances. This is because we will be integrating with an external vendor who also uses service now. I would like to test thisand practice this on my internal instances frist,. Is there a user guide or something that I can follow, that will help be create a integration, bi-directional, between my two differrent instances?

I find it quite difficult to follow the service now documents and wiki that I have come through.

I would just like to get the basics known first, and I am sure, I can play around after wards. At this stage, I am not certain where and how I begin.

[shloke04]

Did you try giving the Log Statement and check what Value you are getting in the Num variable as mentioned above?

Regards,

Shloke

[sLuintel]

How do I do that? I dont believe any values are being pushed through from the source to the target.

[shloke04]

Hi,

Place the Log Statement in your Scripted Rest configured on your Test instance as shown below:

Script:

(function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) {

  var remote_number = request.u_number1;       Number coming as input from Source Application

  gs.log('Remote Number is' + remote_number);

Then Navigate to Script Log Statement Module as shown below and search for the message as "Remote Number" as shown below:

Can you send a screen shot for the Error you are getting while saving the form.

Regards,

Shloke

[sLuintel]

Please see.

[shloke04]

Can you have the same literals in Line Number 3. Currently you have given the log as below:

gs.log ('num is: " +num);

which is incorrect as you are starting with a single Quote and ending it with a Double Quote. And Also remove the space after log word and the bracket.Kindly Replace your Log statement Line as below:

gs.log('num is:'   +num);

Regards,

Shloke