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What Are the Biggest Challenges Teams Face in Test Automation?

sophielane7
Giga Contributor

Test automation has become a cornerstone of modern software development, helping teams accelerate releases and maintain quality in fast-paced environments. But despite its benefits, many teams struggle when trying to scale or sustain automated testing. Some of the most common challenges include maintaining flaky tests, ensuring automation aligns with evolving business requirements, and managing the upfront investment in frameworks and infrastructure.

Another hurdle is deciding what to automate. While it may be tempting to automate everything, not all tests provide enough value to justify automation. Regression tests, repetitive workflows, and integration checks are typically strong candidates, but highly dynamic or UI-heavy scenarios can be costly to maintain.

Interestingly, newer tools are starting to rethink these challenges. For example, some platforms like Keploy automatically generate tests and mocks from real user traffic, reducing the time engineers spend writing and maintaining them manually. This approach not only boosts test coverage but also makes automation more accessible to teams with limited QA resources.

The key to overcoming challenges still lies in having a sustainable strategy: start small, automate where it delivers maximum ROI, and continuously monitor and refactor tests. With the right practices and smarter tooling, test automation can evolve from a productivity boost into a foundation for long-term software quality.

1 ACCEPTED SOLUTION

Ravi Gaurav
Giga Sage
Giga Sage

Hi @sophielane7 

I’d add one more challenge I’ve often seen - keeping tests aligned with rapid platform changes. In agile/CI-CD environments, applications evolve so quickly that tests can lag behind, leading to false failures and reduced trust in automation. Without a solid governance model, the “flaky test debt” can pile up just like technical debt.

I really like the point you made on ROI-driven automation. Starting small with high-value regression flows and gradually expanding coverage is far more sustainable than trying to automate everything at once. And tools that leverage production traffic for test generation sound like a game-changer in reducing maintenance overhead.

Thanks for sharing this perspective - it’s a good reminder that test automation isn’t just about tools, but about building a strategy that adapts with the business.

--------------------------------------------------------------------------------------------------------------------------


If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/

View solution in original post

1 REPLY 1

Ravi Gaurav
Giga Sage
Giga Sage

Hi @sophielane7 

I’d add one more challenge I’ve often seen - keeping tests aligned with rapid platform changes. In agile/CI-CD environments, applications evolve so quickly that tests can lag behind, leading to false failures and reduced trust in automation. Without a solid governance model, the “flaky test debt” can pile up just like technical debt.

I really like the point you made on ROI-driven automation. Starting small with high-value regression flows and gradually expanding coverage is far more sustainable than trying to automate everything at once. And tools that leverage production traffic for test generation sound like a game-changer in reducing maintenance overhead.

Thanks for sharing this perspective - it’s a good reminder that test automation isn’t just about tools, but about building a strategy that adapts with the business.

--------------------------------------------------------------------------------------------------------------------------


If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/