What are the Life cycle stage and Life cycle stage status on location

[mania]

Hi,

I have a two fields called Life cycle stage and Life cycle stage status on location(cmn_location.LIST) table.

I want to know:

1.What these fields are used for.

2.How can I utilise these fields.

3.What is the dependency of those two fields.

Once i choose of any value on the life cycle stage it throwing an error.

Can anyone please help on this, It will be usefull.

Thanks!

[Maddysunil]

@mania 

The "Life cycle stage" and "Life cycle stage status" fields on the "Location" table (cmn_location) in ServiceNow are part of the Asset Management module. These fields are used to track the life cycle stage and status of physical locations within an organization. 

1. Purpose of the Fields:

   • Life cycle stage: This field represents the current stage of the location's life cycle. It could include stages like "Active", "Under Construction", "Retired", etc., depending on your organization's configuration.
   • Life cycle stage status: This field represents the status of the location within its life cycle stage. It provides more granular information about the current status of the location, such as "In Use", "Planned", "Decommissioned", etc.

2. Utilizing the Fields:

   • These fields can be used to track and manage the life cycle of physical locations within your organization.
   • You can create reports and dashboards to analyze the distribution of locations across different life cycle stages and statuses.
   • You can configure business rules or workflows to automate actions based on changes to these fields, such as notifying stakeholders when a location moves to a certain stage or status.

3. Dependency:

   • The dependency between these two fields typically involves defining which life cycle stage statuses are valid for each life cycle stage.
   • For example, certain life cycle stages may only allow specific statuses. If an invalid status is selected for a particular stage, it may result in an error or warning.
   • You'll need to review your organization's configuration and any associated business rules or scripts to understand the specific dependencies and validation rules in place for these fields.

Regarding the error you mentioned when selecting a value for the life cycle stage, it's likely related to a configuration issue or validation rule defined in your instance. You'll need to investigate the error message further to determine the cause.

Please Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks

[mania]

@Maddysunil 

Thanks for your reply!

I have one more query, let's say today I have a location tomorrow the branch is gone away but still I wanna keep the location in the instance but move the state as to something else so how do I do it.

Thanks!

[Maddysunil]

@mania 

If you want to keep a location record in your ServiceNow instance even after the branch has closed or moved, but you need to update its life cycle stage and status to reflect its new state, you can do something like below..

1. Update Life Cycle Stage and Status:

   • Open the location record in the ServiceNow interface.
   • Locate the "Life cycle stage" and "Life cycle stage status" fields.
   • Update these fields to reflect the new state of the location. For example, you might change the life cycle stage to "Retired" and the status to "Closed" or "Moved".
   • Save the record to apply the changes.

2. Optional: Update Additional Information:

   • Depending on your organization's requirements, you may need to update other fields or add additional information to the location record to accurately reflect its current state. For example, you might want to add notes or attachments documenting the branch closure or relocation.

3. Maintain Historical Data:

   • It's important to maintain historical data in your ServiceNow instance, even for locations that are no longer active. This can be useful for reporting, auditing, and reference purposes.
   • Avoid deleting location records unless absolutely necessary. Instead, update the life cycle stage and status to reflect the location's current state.

Please Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks

[mania]

@Maddysunil 

Can you please define few stages as example?

Thanks!