What are the main difference between 'stage' and 'state'?

cfran5991
Kilo Expert

I understand 'stage' is set in the workflow, and is responsible for closing out the request. But you can also set the state in the workflow and on the form. Does anyone know what the main purpose of the 'state' field is and any best practices around it? Should I be setting the stage AND state in my workflows?

Thanks!

3 REPLIES 3

Deepak Kumar5
Kilo Sage

Stage is current status of workflow of your request. it is also helpful to see current status by seeing graphical representation of it in list view.


State is showing the current status of your request.


find_real_file.png


Chandu Telu
Tera Guru
Tera Guru

Hi Caleb,



Please find the below link it may help you


Workflow stages


Rajesh Mushke
Mega Sage
Mega Sage

stage is like current status of the workflow as mentioned by Deepak and coming to state is nothing but current status of your record (any record like incident, problem,change,req, task etc..).




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Rajashekhar Mushke
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