What are the various types of instances available in Servicenow? Whats the difference between them?

[Harshit Sharma1]

I want to understand the difference between various types of instances like Demo, Dart, HI, prod/subprod, HI instance.

Generally the HI instance that we request, is that a demo instance?

[Service_RNow]

HI @Harshit Sharma1 

follow the links it will be helpful to you.

Explain-servicenow-instance-and-developer-instance

Please mark reply as Helpful/Correct, if applicable. Thanks!

[chetanb]

Hello @Harshit Sharma1 ,

Just to have more info on this -

1) Demo -A demo instance showcasing ServiceNow features and functionalities with some sample data and can be used for trial purposes.

2)Dart (Development, Acceptance, Regression and Testing) -you will get more information internally in ServiceNow organization. these are for internal use -development testing by ServiceNow which contains some simulated data/tests.

3) HI (HI instance) -its for high availability to ensure continuous service uptime during failure. it mirrors prod data for disaster recovery.

4)Prod instance- used by end users to manage operations and business processes.

5) sub-Prod- Replica of prod used for training, development testing purposes.

If my answer replied to your question, please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

Regards,

CB

[Dr Atul G- LNG]

Hi @Harshit Sharma1 

You questions has  2 side

1. Instance provided by SN to customer - Dev / NON Prod / PROD

2. Instance run by SN - Hi / Now Support / Demo 

3. Instance provided for personal: PDI 

All all different in nature and has different purpose. 

[sanjaysistl]

For setting up a training instance, is there any cost involved?