what could be the reason for 500 error message in REST API

Pradeep J
Kilo Guru

‎04-28-2016 02:10 AM

Hi All,

what could be the reason for 500 error message in REST API

I have created a REST message and reading the data from an endpoint(url).

But getting the 500 http status .

Can any one help me to fix this issue.

Thanks

Pradeep

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tony_barratt
ServiceNow Employee
ServiceNow Employee

‎04-28-2016 11:04 PM

Hi Pradeep,



Other than the 500 error you are seeing do you see anything else such as OperationTimedOut or InternalError?


Is the far end server generating the 500 a ServiceNow instance?


How are you creating the REST message? Most likely explanation for the 500 error is that the sent message is not quite right.


Sometimes the admins of the far end can tell you why the 500 error was generated - so you could ask them.



Best Regards



Tony



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