what could we use in the Business Rule script similar to the client side scripting which uses g_form.getValue('o_employee'); //'o_employee' is a variable in service request?

[Raju Singh1]

Hi Experts,

I have an onoload client script which calls a script include which populates the value of the variable in the service request

qrykey = 'type=keyboard^install_status=1^assigned_to='+g_form.getValue('o_employee');      //'o_employee' is a variable

// in service request

 ga = new GlideAjax('KPopulateEmployeeAssets');
  ga.addParam('sysparm_name','populateKeyboard');
  ga.addParam('sysparm_table_name',"cmdb_ci_peripheral");
  ga.addParam('sysparm_encoded_query', qrykey);
  ga.getXMLAnswer(function(answer)
  {
   var str = answer.slice(0,-1);
   g_form.setValue('o_asset_keyboard',str);
  });

I want to use the same script in the business Rule, but I am not sure what shall I put in this place '+g_form.getValue('o_employee');      //as g_form is used in client script. What shall I use in Business Rule in place of this.

[Raju Singh1]

Hi Ashutosh,

The above code didn't work.

BR is on the User table (sys_user) after update but the 'o_employee ' is the variable in the Requested item. This requested item is created on after Update business Rule of User table(sys_user) table.

To add here,

The onload client script works perfect with the below code. but since I am trying to use the same client script for my business Rule. I should replace g_form int the qrykey. I tried different options But it doesn't work.

qrykey = 'type=keyboard^install_status=1^assigned_to='+g_form.getValue('o_employee');      //'o_employee' //is a variable

// in service request

 ga = new GlideAjax('KPopulateEmployeeAssets');
  ga.addParam('sysparm_name','populateKeyboard');
  ga.addParam('sysparm_table_name',"cmdb_ci_peripheral");
  ga.addParam('sysparm_encoded_query', qrykey);
  ga.getXMLAnswer(function(answer)
  {
   var str = answer.slice(0,-1);
   g_form.setValue('o_asset_keyboard',str);
  });

[Ashutosh Munot1]

Hi,

Then try this :

current.o_asset_keyboard = str;

If this is a before insert/update BR dont use current.update and use current.update in after BR

Thanks,
Ashutosh Munot

[Raju Singh1]

This didn't work either.

[Ashutosh Munot1]

Hi,

Are you getting Value in STR?

Thanks,
Ashutosh

[Raju Singh1]

I achieved it though glide record.