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What fields does the global search actually search

codedude
Mega Expert

I am looking to understand what the global search actually searches. For instance, when I put in a name to the global search, I expect it to return all results with that name contained in it, whether it be a field on the form, in the short description or even a variable on a request. But I do not get that.

When I dig down, I see it is searching a field named "Keywords", where is that? Is there a way I can have the global search actually search the short description, variables, etc?

1 ACCEPTED SOLUTION

Chuck Tomasi
Tera Patron

I know it searches string fields (including HTML.). I don't know about dates, reference fields, etc. I don't see someone searching for a specific sys_id.



You can configure it to search attachments as well.



Administer global text search


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7 REPLIES 7

Hi RamKumar,

 

Were you able to find solution for your requirement. I have same requirement, If I enter a text in global search and if any matches in configuration field, then search has to return those records.

Hi @Ramkumar Thanga,

 

Were you able to find the solution for it?
If yes, could you share with us?

 

Best regards