We have started tagging our CIs with the appropriate Operational status and we would like to put a filter in place on the Configuration Item field to only display those that are not "Retired" I tried going to configure dictionary> reference specifica...
Hello everyone! I wanted to put a disclaimer that I am learning Service Portal so this is a new experience for me, any pointers or suggestions will greatly be appreciated! I am trying to load a modal widget and need to get it to open onChange from a ...
Hi Team,I have a quick question which is relatively simple and easy for the people who know how it is done!Is there a way to hide the portal category for a specific group of people? Screen shots below.All help is appreciated.Thank you.
Hi,We are having two service portal active in our instance and we want the end user to be redirected to one of the portal. We have configured the script include "SPEntryPage" and its related system property to redirect which is working fine. But the ...
I have created a custom task table which sends an approval to user whos name is given into assigned_To field. I have created custom html fields into form design. Now I want to display these custom created fields to approver. Please suggest me some so...
how to decode MD5 encrypted string? I have used below code to encrypt a string. var inputString = "Her molasses flowed slowly down the hill."; var digest = new GlideDigest(); gs.info(digest.getMD5Base64(inputString));Output: SKdikyauk31LyQYS9KJ/gQ=...
Hi ,I installed my mid server everything fine on installation.but still not reflecting at my instance .I checked and found in logs-All pipe instances are busy(0xe7)Can any help me to resolve the issue .
After recently updating to London we are eager to explore the Flow Designer more to see where we can benefit using that as it seems like a great addition. The Flow Designer is meant to be an easy intuitive tool to use and for the most basic stuff it ...
I've a Custom modal, which I'm displaying on a button click. The modal has two buttons "OK" and "Cancel". Here is the html code of these two buttons written in my UI page: <div class="actions"> <button class="btn btn-default" id="no" onclick="in...
Hello, I have a requirment where i need to convert all the entered text into Upper Case for that i wrote below script which is working fine in Native view but not in Service Portal view: function onChange(control, oldValue, newValue, isLoading) { ...
Hello,I have the Service-Now SCOM Connector configured on both my SCOM server and MID server. Alerts from SCOM are being sent to Service-Now and even updated from Service-Now with the Incident Number. However, when I resolve the Incident in SN it is ...
Hi All, I have a requirement where if a user is creating a request then it should send an email to one external email address. How to accomplish this, plese help.
Hi I got a doubt while going through the UI actions...What is the use of this var w = getTopWindow(); w.popupOpenFocus(url, 'related_list', 950, 700, '', Where I can find the getTopWindow class...Give me the link and the details that you have.. ...
I'm trying to send a Notification to a distribution list but there is no "email addresses" field like there is on scheduled reports. The "Enter email address" field under Users does not work. Any idea how to do this? Thank you!
I have a email notification that gets sent out to I.T. cells/pagers when they are on call. I want to use the Take me to Incident button email script that I use for regular emails. But since these notifcations are going to cell phones I would like t...
