What happens if a user does not reset their password?

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Tera Expert

If a user with "Password needs reset" enabled has never logged in to ServiceNow, will their password be automatically reset?
Also, how many days will it take for the password to be reset in this case?

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Out-of-the-box it won't automatically be reset. The password needs reset just stays in place. So also how many, out-of-the-box this is not applicable. The password needs reset just stays in place.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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1 REPLY 1

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Out-of-the-box it won't automatically be reset. The password needs reset just stays in place. So also how many, out-of-the-box this is not applicable. The password needs reset just stays in place.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn