What is eBonding in ServiceNow?

kishorchika
Tera Contributor

What is eBonding in ServiceNow?

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @kishorchika 

 

https://www.servicenow.com/community/developer-articles/ebonding-servicenow/ta-p/2312922

 

https://www.oneio.cloud/blog/ebonding-how-it-works-and-alternatives

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Dr. Atul G. - Learn N Grow Together
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pranita-24
Tera Guru

Hi,

eBonding in ServiceNow is a bi-directional integration between two systems (often two ITSM tools). It keeps records like incidents, changes, or requests in sync across both platforms.

For example, when an incident is created in ServiceNow, it automatically creates or updates the same incident in the partner system (like another ServiceNow instance or Remedy), and updates flow back and forth so both stay aligned.

Bhuvan
Mega Patron

@kishorchika 

 

eBonding is bi-directional integration between two systems for data synchronization. Integration could be between two ServiceNow instances [source and target] or integration between ServiceNow and third-party system.

 

Refer below links for more information

 

https://www.servicenow.com/community/developer-articles/ebonding-servicenow/ta-p/2312922

 

https://www.servicenow.com/community/developer-forum/ebonding-between-two-servicenow-instances-a-com...

 

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan