Push notification of mobile Agent not sending to group
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago - last edited 2 hours ago
I have had this issue for a few weeks now. I set up push notifications in ServiceNow to send out an update to users using the Mobile Agent application. I had no issue with the notifications for individual notifications when a task is assigned directly to the person. However, when I need that same notification to be sent to a group, nothing happens. I have checked my configuration, and tried multiple different avenues. For example, I created a business rule that manually fires the event, but still no luck. The event is fired, but the notification is not sent to the group. No logs or feedback of any kind. I feel like I am missing something here, any ideas?