If the value of Data source is ServiceNow, I know it has been updated to Discovery.
What is ServiceWatch in Discovery Source?
Hello @BoHyun Jung,
ServiceWatch:
ServiceWatch performs top down discovery of business services. In very simple terms, you give ServiceWatch an entry point (how users access the application/business service), which in most cases is an URL, and ServiceWatch maps out the application top down (from the entry point down to the db / storage layer). Once an application is mapped out you can integrate servicewatch with any of the supported monitoring connectors and you'll have a living, "service aware" map of your application. As for your change control policy, ServiceWatch can definitely notify you of any unplanned changes to devices captured in the business services maps that are active. See below screenshot of an active business service we have in our ServiceWatch instance.
ServiceWatch does not have a CMDB component on its own. Currently, ServiceWatch integrates with ServiceNow (Fuji) and any active business services are pushed through to ServiceNow and serviceWatch CI information can be viewed in ServiceNow. However, in the ServiceNow Geneva release (either this month or next) ServiceWatch will be integrated on to the ServiceNow platform and CI's discovered in ServiceWatch will populate in the ServiceNow CMDB out of the box.
If the above solution resolve your issue, Please marked the solution as 'Accepted Solution' and also marked it as 'Helpful'.
Thank You!
Prathamesh.
