What is the best way to convert all knowledge articles to html and images/attachments in a folder?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-05-2025 02:11 PM
I want to convert/export all my knowledge articles into separate html files and a folder for its own images/attachments. and save it to my computer.
KB000001.html
folder: KB000001/files (for images & attachments)
Or, better way to do this?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-05-2025 09:40 PM
Hi,
If you have very few articles to work with then you can do it manually, it's fine.
But, if you have multiple articles to export, manually converting and exporting each one can be quite time-consuming and inefficient, so it is recommended to use a scheduled job to automate the process using script that iterates through all knowledge articles, converts them to HTML files, and saves them along with their attachments.
If my response helped, please mark it correct and close the thread so that it benefits future readers.
Regards,
Mohd Arbaz.