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what is the difference between form layout and form builder

swethasnow2
Kilo Contributor
 
8 REPLIES 8

Ankur Bawiskar
Tera Patron
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@swethasnow2 

Form builder is new way of adding and supports drag and drop interface with real-time visibility, it's easier for non-technical users

Form layout is simple and old way of adding fields on form.

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Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@swethasnow2 

Hope you are doing good.

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💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

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Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Mohammed8
Mega Sage

Hi @swethasnow2 ,

 

Form Layout is the simple style editor where you can add, remove, or reorder fields of form

 

Mohammed8_2-1765301439339.png

 

Form Design and Form Builder is drag-and-drop where you can visually arrange fields, create sections, and build multi-column layouts. 

 

Mohammed8_3-1765301642452.png

 

As from prompt you can see ServiceNow is recommending Form Builder now a days

 

Mohammed8_1-1765301413115.png  

Here are documentation link:

https://www.servicenow.com/docs/bundle/zurich-application-development/page/administer/form-builder/c...

https://www.servicenow.com/docs/bundle/zurich-application-development/page/administer/form-builder/c...

https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/form-administr...

 

Thanks and Regards,

Mohammed Zakir

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @swethasnow2 

These are like different interfaces to work on a form. Form Builder is new, and it gives more drag-and-drop options and easier creation of new fields. You can also see the design and how a field will look on the form. So, in short, Form Builder is like a combination of Form Designer and Form Layout.

 

Form Design
Form Layout
Form Builder

All three are different in look and feel and are liked by users based on their specific purpose and nature.

 

ServiceNow Form Builder is a graphical interface that allows users to design and configure forms in ServiceNow without needing to write code. It simplifies form creation by providing a drag-and-drop interface where you can add, arrange, and configure fields, sections, and related elements to meet your business requirements.

 

https://www.servicenow.com/docs/bundle/xanadu-application-development/page/administer/form-builder/c...

 

 

 

https://youtu.be/bVvAxiw7B2s

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