what is the difference between UI action and submit in Service now ATF

sahana1998
Tera Contributor

what is the difference between UI action and submit in Service now ATF

 

Can anyone help me on this.

1 REPLY 1

Shaqeel
Mega Sage

hi @sahana1998 

 

The basic difference is in Click a UI action after this step, you may no longer use any form steps on the currently opened form as it is expected that this step will close it or move to a different page.

 

&

In Submit a Form step after this step, you may no longer use any form steps on the currently opened form as this step will close it.

You can only use this step for creating new record only.

 

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Regards

Shaqeel

 


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If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

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Regards

Shaqeel