What is the exact purpose of approval coordinator activity? Is anyone help me out with example

sreebeeraka
Giga Contributor

What is the exact purpose of approval coordinator activity? Is anyone help me out with example

3 REPLIES 3

Jaspal Singh
Mega Patron
Mega Patron

Hi Sree,

 

If I have a scenario where my Workflow requires Approval from Approver-User activity & also Approver-Group activity & then to proceed then Approval-coordinationtor is the best option. In short, Approval coordinator activity acts as a parent while activity Approver-User, Approver-Group or Manual-Approver will act as Child activities.

Link explains it in best way.

 

Thanks,

Jaspal Singh

 

Hit Helpful or Correct on the impact of response.

AbhishekGardade
Giga Sage

Check out the below documentation

https://docs.servicenow.com/bundle/madrid-servicenow-platform/page/administer/workflow-activities/re...

Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Abhishek Gardade

Thank you,
Abhishek Gardade

DirkRedeker
Mega Sage

Hi

As the name says, the Approval Coordinator acts like a container of different "sub-Approvals", which can be User & Group Approvals.

The results of each of them (in the Coordinator container) will be evaluated as a whole, and then decided, if the result is after all approved or rejected.

So, the Approval Coordinator only makes sense, when you want to have different SUB-Approvals combined in a container.

 

Does that makes sense to you?

Just let me know and mark my answer as correct or helpful.

 

BR

Dirk