What is the functionality of meta in catalog?

[HarshTimes]

What is the functionality of meta field in maintain item form in service catalog.How to use it?

[manita_anand]

Meta is used to "Tag" the particular knowledge under a certain category so that it is easy to search.

For instance, On servicenow community we tag our articles to certain categories so that it is easy for users to understand whether it it is related to incident or configuration or change management.

Hope this helped you

[Gowthami Senthi]

Do we have any option to track the keywords searched for the catalog items. Can we get it from anywhere, like for the particular item wheat are all the keyword used for search.