What is the limit of worknotes / additional comments on incident form in servicenow?

[shabbir5]

HI All,

How many activities ( worknotes / additional comments) we can post on incident form.

and how to change the acticity count number ?

Thank you,

Shabbir Shaik

[pratikjagtap]

Hi @shabbir5 ,

In ServiceNow, there's no hard limit on the number of activities (like Work Notes or Additional Comments)

You can configure this through System UI Settings:

• Go to System UI → UI Properties.
• Look for this property:
  • Property Name: glide.activity.entry.count
  • Description: Number of entries to show by default in the activity formatter.
  • Change the value (default is often 20).
  • Save the property.

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Regards,
Pratik

[Ankur Bawiskar · Accepted solution]

@shabbir5 

I haven't seen any such limitations of count in activity log

are you facing any particular challenge when the count is getting increased?

By default it shows 250 updates, but you can change that

Adjust the number of updates displayed in the activity log of a record or in the Audit Calendar hist... 

Limit the number of activity stream entries 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@shabbir5 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@shabbir5 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.