What is the node logs ? How to debug node logs ??

[jay97]

I came across situation where I need to debug code in details.  Could you explain how can I debug the node logs ? Please share best practices.

Thank you.

[Jaspal Singh]

Hi Jay,

Can you please detil what is that you looking at exactly? If you wish to look for Node logs you can navigate to 

System Logs > Utilities > Node Log File Download

What it stores has a mention in article

[jay97]

There table called incident and we are creating incident via the integration.

So I want to after the incident creation which business rule or script include has change the incident state in the node logs ? How to indentify it ??

[Jaspal Singh]

Why you need to check node logs. This seems to be more of Application logging & can be added or checked in syslog.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0721331 

[Abhay Kumar1]

@jay97 i understand your problem and you can check in Import Set module where you can filter with table as incident (check staging table if using).

It will provide set of record where you can open latest on and check their in section tab which provides ignored/updated/inserted details with created by API user id, there you will also get reason behind failure.

Hope this will help you.