what is the purpose of gs.include('validators')

[sohan_snow]

Hi All,

I see gs.include('validators') being used in inbound email actions, also could see that it relates to a script include- validators that has three functions isnumeric, isInteger and containsOnlyChars defined it.

But unable to figure out what it is for and what exactly is it doing. Any suggestion please

[abhishekdash]

Hello Sohan,

gs.include() is   used to call a script include.

In this case its calling the script include called 'validators'.

https://yourinstancename.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=2474b5890a0a0aa7...

And as per the description of the above script include it is used for 'validation scripts for validating the type of text and whatnot'.

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Thanks,

Abhishek

[Chuck Tomasi]

gs.include() is an outdated mode of calling a script include. It hasn't been required for several years. When you see it, I suspect you are looking at some very old code. Script includes are automatically loaded on demand.

[Michael Fry1 · Accepted solution]

Allows you to validate the data coming in when you script is looking for input. Things like isNumeric, or isInteger or containsOnlyChars

Example is on Priority check:

                                              if (email.body.priority != undefined && isNumeric(email.body.priority))

isNumeric is checked in the script includes - validators - to make sure it's a number.