What is this "View" button in Mobile web browser ?

[sieusaopolo15]

Hi,

When I open an record from a link there is button "View" on it. I pressed the button then it redirect me to ServiceNow Agent app and shows record's detail but the activity tab is empty, like in the attachment, I've checked all the Applets defined in Studio and there is no Applet like that similar. Is there any applet default defined in the system in the first place ?

Here is my instance Mobile's configurations

[James Chun · Accepted solution]

Hey @sieusaopolo15,

This could be the Universal linking for mobile - https://docs.servicenow.com/bundle/washingtondc-mobile/page/administer/tablet-mobile-ui/concept/univ...

Not certain tho.

Cheers

[sieusaopolo15]

Hi @James Chun,

The Universal Linking for mobile is exactly how button View's behavior works. Many thanks !