What is usage of _queryMatch(cmdbci3, rule, sourceField) in CI Lookup Rules and how _queryMatch work
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08-16-2024 01:42 AM
Hi Team,
I am trying to understand CI lookup rules, could you please help on the following,
What is usage of _queryMatch(cmdbci3, rule, sourceField) in CI Lookup Rules and how _queryMatch work?
Regards,
Sangeetha
1 REPLY 1
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3 weeks ago
Hello Sangeetha,
The _queryMatch function returns "the first CI record found" when multiple CIs match - it does NOT apply any intelligent filtering for operational status, discovery dates, or creation dates by default.
Refer on community : Solved: Information on _queryMatch - ServiceNow Community
